Plan Members

Mercury Healthcare APPROVED PATIENT MEDICAL TRAVEL offers the individual considering medical services a case manager to assist in the decision making process. After careful consideration of each individuals unique personal needs a plan is assembled.

Because Mercury Healthcare is involved in a global healthcare consultancy and have spent over three decades in the industry and traveled over 3 million miles to serve the global healthcare industry, we know what a Patient seeking Medical Travel needs. Each of our integrated business platforms missions are grounded first on improving the delivery of cost affordable and high quality global health to the patient.

After decades of patient delivery and medical operations and management consulting to global medical Providers these are to unique packaged services determined to best serve the comfort and improve medical procedure outcomes for each patient:

- Approved Medical Providers in several countries throughout the world
- Dedicated 24 Hour Case Manager assigned based on patient needs
- Opens communication via video conferencing from initial contact thru procedures with loaner laptops
- Coordinates Medical Records Transfer
- Opens communication with current Physicians and access to treatment plans
- Explain treatment options
- Insight into destination countries
- Insight Medical Providers ALL MERCURY HEALTHCARE APPROVED
- Identify affordable personal insurance plans in the event of a complication
- Information on accreditation of the hospital
- Physician credentials, privileges, board affiliations, training, cases performed and outcomes.
- Schedule tests, consultations and treatments with a fully compliant case file.
- Schedule telemedicine consultations for you, your hospital representative, your provider and case manager.

- Assigns a Personal Assistant at Destination
     - Accompany you to appointments
     - Assist in admission process
     - Assist in discharge process
     - On-Site concierge services for all local services, sightseeing, laundry, food, car rentals, resort activities

- Travel Documents
- Arrange Visa and Passport Issuance

- Transportation Arrangements based on patient needs

- Credentialed professional travel counselors and travel agencies

   - Ground Transportation at Departure City
   - Shipping for Extended Stay Clothing and Supplies
   - Special consideration for Patients needing personal travel assistance for medical equipment
   - Companion Traveler
   - Airline Reservation including special meals, wheelchair transfers
   - Flight Monitoring – Rebook and Airline Interruption Management and Insurance
   - Open Communication provided via pre-programmed phone with one button access to your Case Manager
   - Ground Transportation at Destination City

Hotel Arrangements
- Select based preference and needs of patients
- Aftercare planning and services
- Multi-City tourism packages available pre- or post-procedures

- Nursing Care
- We will arrange recovery periods for any post-procedure nursing care required.
- Aftercare planning to assist if a complication arises.

- Professional Liability (Medical Malpractice)

- Review of all providers' professional liability coverage and terms and conditions of coverage

- Verification of any professional liability history directly with current and previous insurers

- Supplemental patient-purchased insurance is available from select affiliate insurers

- Assistance through any dispute resolution process or quality concern

Patient Pricing Package

Our complete MERCURY HEALTHCARE APPROVED PATIENT MEDICAL TRAVEL includes all case management services. From the point of home departure to returning home. All our Approved Medical Providers and Approved Affiliated services include extensive research and on-going patient satisfaction reporting.

Begin Today. Call us at +1.720.314.8708 from anywhere in the world. You may also call toll free in the U.S. at 800.727.4160. Our telephones are answered 24/7. You may also send us an This e-mail address is being protected from spambots. You need JavaScript enabled to view it without obligation.

**Compare the Professionalism at Mercury Healthcare**

*© 2010. Mercury Healthcare. All rights reserved.*
Benchmarks	Mercury Healthcare	Other	Other
Personally in-person annual inspection of each of the facilities to which we send patients	♦
Reviews and Audits the credentials, education, training and board certification and privileges of each provider through primary source verification.	♦
Has a clinical affairs director who reviews the credentials and privileges of each network provider	♦
Has a copy of the Curriculum Vitae of each physician or healthcare professional who treats patients and will make it available to you upon request	♦
Has trained and experienced staff members who will assist you in insurance and health plan benefits appeals for coverage	♦
Has physicians, hospitals and other facilities both in the USA and abroad who will provide both destination medical travel services and aftercare	♦
Has an in-house professional travel planner with more than five years' professional experience	♦
Is fully compliant with HIPAA and has a HIPAA compliance officer on staff to answer questions and provide accountability	♦
Provides all your medical records to you stored on a CD-ROM, DVD or USB drive that is yours to keep after the trip	♦
Provides a pre-programmed mobile phone for your use at the destination	♦
Provides you with all documentation, travel paperwork, receipts, contract documents, in digital and hard copy form prior to departure in a bound printed notebook	♦
Has a registry of professional medical travel companions available to accompany you on your medical travel journey	♦